You’ve no doubt heard the infamous line “have you tried turning it off and on again?” It actually has merit and is the first thing any user should do at the first signs of trouble. In addition, I’ll be including links to Apple support documents when available for further reading.
#Mac shutdown code 5 mac
However, always make sure you have a backup of your computer, not only in case a fix that’s performed causes your Mac to become unresponsive, but it’s just a good idea in general! The Fix Listīefore we begin, all the fixes we’re showing you are perfectly safe as long as you enter them (or perform them) exactly as described. Many a time I’ve had worried users on the phone to report their Mac doesn’t connect to the Internet and it turned out that the Wi-Fi had just been switched off. We could spend a lot of time reinstalling software, booting into safe mode, trying to use recovery tools, etc.
#Mac shutdown code 5 pro
Let’s take a look at an example of a quick fix and assume we have a MacBook Pro that isn’t able to open any web pages. “Other things being equal, a simpler explanation is better than a more complex one” - Ockham’s Razor Since most common issues are reasonably simple to resolve (despite the symptoms) then trying a ten-second fix makes much more sense than spending hours on a convoluted troubleshooting process. The user has to experience downtime and the technician is usually performance-measured on time to fix. In tech support, time is a crucial factor for both technician and user. It’s exactly what it sounds like - it’s something that is very simple (usually a key combination or quick command) that is the first attempt by technicians to repair a problem quickly and simply. In this first of a two-part tutorial, we’ll detail five quick fixes to your Mac’s most common problems. However, that doesn’t mean that our Macs don’t misbehave from time to time. Under the Health Information row, if the condition of your battery says anything other than Normal, your issue might be with your internal battery.As Mac users we’re used to not having to frequently troubleshoot our computer problems. If this problem happens to you, start with a quick check on small issues that might be causing your MacBook to turn off when unplugged.Ĭheck on your battery health by clicking the Apple logo from the top left of your screen, then About This Mac > System Report > Power. If none of these solutions work, you may have to take your MacBook Pro or MacBook Air into an Apple store or other computer repair shop to diagnose and fix the issue. One of the solutions below should work to get your computer operating normally again and prevent it from shutting off when the power cable is unplugged. The good news is that it is usually not as big of a deal as it first seems. What to Do if This Problem Happens to You You would probably think this could be a sign of a bad battery, but many who experience this issue have batteries that are in good condition and operating normally. What makes this problem seem even more strange is that there are usually no signs or symptoms leading up to the computer shutting down unexpectedly. Computers affected by this issue seem to only work correctly when connected to a power cord, which limits the functionality of your MacBook. This problem occurs after the computer is unplugged from a charging adapter and causes the machine to shut off completely immediately after being removed from the power source.Įven if the battery is fully charged, this problem can still occur, making it a confusing and troubling issue if you are experiencing it.
There have been a number of reports of MacBook Pro owners experiencing this same issue and while it is not a common issue, it has happened enough to make it a possibility for any MacBook owner. If your MacBook Pro is shutting off when disconnected from its charger, you are most likely frustrated and concerned about what is causing this problem.
#Mac shutdown code 5 how to
Let’s first take a look at what might be causing this issue and then how to fix the problem and get your MacBook back to normal again. This is an infrequent problem but it does occur on this type of Mac and if you’ve found this article, this has happened to you. One alarming issue is that your MacBook suddenly shuts down when the charging cord is unplugged, and it only works when plugged in. Either way, when you experience a problem with your Mac it’s nice to know how to get help. It could be a small issue that is easy to resolve and caused by user error or the problem could be some sort of mechanical malfunction. Nobody enjoys it when this happens but the reality is, any computer can experience problems – even high-end machines like a MacBook Pro. Sometimes your MacBook might not operate correctly.
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